In our previous blog post, we discussed the advantages and disadvantages of two scenarios for launching a new unified communications service. While both Scenario 1 and Scenario 2 have their merits, there is a third scenario to consider: working together … Read More

Unified Communications (UC) services are becoming increasingly popular as businesses look for ways to improve collaboration and communication among their employees. As such, many service operators have launched UC services to meet the growing demand. Combining UC with fixed voice … Read More

The rise of Unified Collaboration (UC) poses a new risk to traditional telecom voice services. To remain competitive, telecom operators must offer efficient voice and UC solutions with a great customer experience focus (CX). … Read More